Our Products Setup or update your Account Frequently Asked Questions About Our Company How you may contact us Search our Product database or the website Return to's homepage Shopping Basket Contents Get a valid online quote Checkout

Updated 16 December 2022

Xmas holiday hours:

GeneDetect® will be closed from Friday the 16th of December 2022 until Monday 16th of January 2023. 

All current orders are being processed and will be shipped after the 16th of January.

Email support may be available during this time but our replies may be delayed. All emails received over the holiday period will be replied to from the 16th of January 2023.

Happy holidays and thank you for your support. 

E-mail: (Updated 16 December 2022).

Please contact us at: Sales at for assistance. 

Existing customers: Please contact your personal customer service representative by email for assistance. All email enquiries will be answered promptly. Thank you.

New AAV customers: We are accepting new AAV production customers. Please contact us at: Sales at for assistance. See here for further details: Thank you.

North America: 

Our North American headquarters are located in Sarasota, Florida. Please feel free to contact us below.

4281 Express Lane
Suite L8299
Sarasota, FL 34249 

Faxed (US and Canada) orders to: 
Fax 1-305-723-0628

Worldwide and Asia-Pacific:

Our Worldwide and Asia-Pacific headquarters are located in Auckland, New Zealand. Please feel free to contact us below.

209 Taylor Street
Suite 4
Blockhouse Bay
Auckland, New Zealand

Faxed (Worldwide) orders to: 
Fax +64-9-353-1320

European Union:

The company has plans to open a new UK-based European subsidiary by late 2022. Details coming soon. 

Local distributors:

We have distributors in Japan, China and Austria. Please click here for more details.

Copyright © 2000-2023 Limited